Innovation Management in the ICT Sector

How Frontrunners Stay Ahead

Edward I. Huizenga, University of Maastricht, the Netherlands

Edward Huizenga explores how knowledge and service intensive companies can thrive on innovation and entrepreneurship in the ICT sector. He applies new theoretical insights from strategy and organisation theory, and includes case studies of 30 European service companies. These case studies address the key innovation issues and present answers as to why a constant search for innovation improves firms’ competitive position. The key success factors are identified together with those differences that define the frontrunners who are able to turn new ideas into profit.